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Horse Dental Equipment

Services For Vets

Warranty

12_months2Horse Dental Equipment guarantees all its handheld power equipment for a period of 12 months from the date of purchase. This warranties applies to some spares parts as well as labor and transport costs.

Read more on Warranty

 

Free trial

free_trial2Want to try one of our complete sets?

We will make it available for you, free of charge,  for a period of 1 week (*).

Simply request it by clicking on the  Free trial form.

(*) 5 business days from the date the material is received at the borrower’s premises (i.e. excluding the shipping time).

Transport

outboundviewShipping is within 48 hours. Our UPS partner enables you to receive any needed material within 24 hours depending on the American geographical zone.

Wet lab

Using our products is the best way to understand them.

The wet labs we organize provide key essential tips on how to effectively use equipment and safely work on patient.

If interested, you can find the upcoming wet lab dates in the News section of our site.

We also organize wet labs at your request.

Contact us form

Repair & maintenance

maintenance2Once our after-sales service team receives your products, we will automatically draw up a quote that will be sent to you within 48 hours.

Once you have validated the quote determining maintenance and costs, your equipment is repaired and returned to you in a timeframe of 48 hours.

 Repair & maintenance request form

Free annual check up

Once a year (after the initial 12-month warranty expires), enjoy a free check up of your HDE equipment.
Only in Horse Dental official Technical Center:

Official HDE Technical Center
SWISHER DENTAL REPAIR
22630 Kuykendahl Road
Spring, TX 77389

 

8 main points of control during this check up:

  • complete  test of the equipment
  • dismantling
  • control of motor (connections, carbon brushes)
  • control of hand piece (bearings, gears, disc)
  • control of drive shaft (bearings, springs)
  • cleaning
  • lubrication
  • reassembling

If repairs are needed, spare parts and labor cost will be invoiced to the customer upon estimate approval.

Free loan equipment

loans-2If it is a bother waiting for your material while it is in maintenance or undergoing repairs, we offer you the possibility to have a free-loan equipment (*)

Free loan equipment request form and terms

(*) for a maintenance scheduled 2 weeks in advance